By accessing this website and booking a service, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site or our services.

Payment: Full payment is required at the time of booking unless otherwise stated.

Cancellations: All sales are final. We do not offer refunds for cancellations or "no-shows."

Rescheduling: Requests to change a booking time must be made at least 24 hours in advance and are subject to availability.

Arrival: Please arrive at least 15 minutes before your scheduled time. Late arrivals may result in a shortened experience or forfeiture of the booking.

Conduct: We maintain a zero-tolerance policy for harassment, physical violence, or disruptive behavior. We reserve the right to remove any individual from the premises without a refund.

Age Requirements: Participants under the age of majority must be accompanied by an adult or have a signed authorization form from a legal guardian.

Assumption of Risk: Participation is voluntary and involves inherent risks. By participating, you assume all responsibility for any personal injury or loss of property.

Health: Participants should be in reasonable health.

Damages: You agree to pay for any damage to the facilities, equipment, or props caused by negligent or intentional misuse.

Media: No photography, video recording, or audio recording is permitted during the activity.

SMS Opt-In: By opting in via our web forms, you agree to receive SMS messages from Xperience Games containing promotions, offers, and newsletters.

Frequency & Rates: Message frequency may vary. Message and data rates may apply.

Opt-Out & Support: You may reply STOP to any message to unsubscribe at any time. Reply HELP for additional assistance or information.

Data Privacy: We collect and use your information only as necessary to process your booking. We do not sell or share your mobile data with third parties for marketing purposes.

Monitoring: The premises may be monitored by security cameras for safety and quality control purposes.

We reserve the right to revise these terms at any time without notice. By using our services, you are agreeing to be bound by the then-current version of these Terms and Conditions.

Any claim relating to these services shall be governed by the laws of the local jurisdiction without regard to its conflict of law provisions.